In accordance with Article L.121-16 of the Consumer Code Amended by LAW 2014-344 of March 17, 2014 - s. 9, the consumer has a period of 14 working days from the date of delivery of his order to return any item does not suit him and request a refund without penalty, except for return shipping costs.
After this period of 14 days, the delivered products will be deemed to comply with your order and accepted by you.
Return costs in the event of withdrawal will be your responsibility.
The cost of returning a product declared not to comply with the order, will be supported by Smachine. Simply contact us for a postage sent to you at our expense.
The right of return will be accepted only for complete products in their original condition with a copy of the purchase invoice. Items returned incomplete, damaged by the customer will not be refunded or exchanged.
We strive to make you an exchange, credit or refund within a maximum period of 15 days after receipt of the goods by us.
No cons sending refunds will be accepted.